security

SewaSafe

Rent with Confidence

Experience a safer way to rent in Malaysia. From verified listings to secure payments, we protect your journey every step of the way.

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Step 01

Create Account

Verify your identity securely with our e-KYC system.

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Step 02

Find Home

Browse verified listings you can trust across Malaysia.

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Step 03

Digital Request

Chat directly with landlords & book a viewing.

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Step 04

Pay Securely

Transfer funds to SewaSafe Escrow. Money is held safe.

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Step 05

Sign Agreement

Sign a legally binding digital tenancy contract.

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Step 06

Move In

Funds are released to the landlord only after handover.

Security First

How Escrow Protection Works

We act as a neutral third party to hold funds. This prevents rental scams and ensures the property is as advertised before the landlord gets paid.

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Tenant

Pays Deposit + Rent

MYR Payment
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SewaSafe Escrow

Funds Held Safely

Released on Move-in
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Landlord

Receives Payout

Frequently Asked Questions

What is tenant verification?

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Tenant verification is a process where we check the identity (via MyKad or Passport) and financial credibility of prospective tenants. This builds trust and speeds up the rental approval process.

How do disputes work?

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If the property condition does not match the description upon move-in, tenants can raise a dispute within 24 hours. SewaSafe will freeze the funds in escrow while our support team mediates the situation based on the evidence provided.

Is the deposit refundable?

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Yes, if a tenancy agreement is not signed or if a dispute is resolved in the tenant's favor, the deposit held in escrow is fully refundable back to the tenant's bank account.

Are there fees for using SewaSafe?

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We charge a small service fee to cover the costs of verification, agreement generation, and payment processing. This fee is clearly displayed before you make any payment.

Ready to start your journey?

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