Privacy Policy - SewaSafe

info Introduction

SewaSafe Sdn Bhd ("SewaSafe", "we", "us", or "our") operates the SewaSafe platform (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

By using the Service, you agree to the collection and use of information in accordance with this policy. This Privacy Policy complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

folder_data Information We Collect

Personal Information

Full name, email address, and phone number
MyKad/Passport number for identity verification
Residential address and employment information
Bank account details for payment processing
Profile photos and uploaded documents

Usage Data

IP address, browser type, and device information
Pages visited and time spent on the platform
Search queries and property viewing history
Communication records within the platform

settings How We Use Your Information

To provide and maintain our rental platform services
To verify your identity and prevent fraud
To process payments and manage escrow transactions
To facilitate communication between tenants and landlords
To send important notifications about your rentals
To improve our services and user experience
To comply with legal obligations and resolve disputes

share Information Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

With Other Users: Basic profile information is shared between tenants and landlords to facilitate rental transactions
Service Providers: With trusted third parties who assist in operating our platform (payment processors, cloud hosting, verification services)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with any merger, sale, or acquisition of our company

lock Data Security

We implement industry-standard security measures to protect your personal information:

256-bit SSL encryption for all data transmission
Secure cloud storage with access controls
Regular security audits and vulnerability testing
Employee training on data protection practices
Multi-factor authentication options

manage_accounts Your Rights

Under the PDPA, you have the right to:

Access your personal data held by us
Correct any inaccurate or incomplete information
Withdraw consent for data processing (where applicable)
Request deletion of your personal data
Lodge a complaint with the relevant authorities

To exercise these rights, please contact us at privacy@sewasafe.my.

cookie Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings. Essential cookies are required for the platform to function properly.

contact_support Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

SewaSafe Sdn Bhd

Data Protection Officer

Email: privacy@sewasafe.my

Phone: +60 3-1234 5678